Frequently Asked Questions
Everything you need to know about our luxury occasion wear.
How do I determine my correct size for Veni Infantino garments?
We recommend referring to our specific size guide located on each product page. As our occasion wear is tailored for a structured fit, if you are between sizes, we generally suggest selecting the larger size to allow for professional alterations.
What is your return policy for evening and occasion wear?
We offer a 14-day return window from the date of delivery. Items must be unworn, unwashed, and have all original designer tags and security seals intact to be eligible for a full refund.
Do you offer international shipping?
Yes, we ship our collections worldwide. Shipping costs and delivery timelines vary by destination and will be calculated automatically at checkout. Please note that international orders may be subject to local customs duties.
How should I care for my Veni Infantino outfit?
Due to the delicate nature of our fabrics, intricate beadwork, and lace detailing, all garments are strictly dry clean only. Please ensure you use a specialist cleaner experienced with premium evening wear.
Can I track my order once it has been dispatched?
Once your order has been shipped, you will receive a confirmation email containing a unique tracking number and a link to the courier's website to monitor your delivery progress.
Are your garments available for custom tailoring?
While we do not offer in-house bespoke tailoring, our garments are designed with generous seam allowances to facilitate easy adjustments by a professional seamstress for a perfect, custom fit.