Returns & Exchanges
At Veni Infantino, we strive for perfection in every stitch; however, if your occasion wear isn't the perfect fit, you may return unworn items within 14 days of delivery. Please ensure all original tags remain attached and the garment is in its original condition to qualify for a full refund.
Initiate Your Return
Log in to our online returns portal with your order number and email address to select the items you wish to send back.
Package Your Garment
Carefully fold the item in its original packaging, ensuring all designer labels and security tags are intact to prevent damage during transit.
Label and Post
Print your prepaid shipping label from the portal, attach it securely to the outside of your parcel, and drop it off at any authorized courier location.
Receive Your Refund
Once our quality control team inspects the returned garment, your refund will be processed to your original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing